The Air Ambulance Division of German Special Mission Operator FAI rent-a-jet AG is proud to be nominated as one of three finalists in the 2021 International Travel & Health Insurance Journal´s (ITIJ) Industry Awards – Air Ambulance Company of the Year category. This is the 19th annual ITIJ Awards and marks the seventh nomination for FAI following another extraordinary year of activity in the air ambulance division. FAI won the award in 2012 and 2020 and has participated in it since 2004. The winners will be revealed during a celebratory lunch in Madrid on 4 November following the 29th annual ITIC Global conference.
Commenting on the nomination, Volker Lemke, Head of FAI´s Air Ambulance Division, said: “On behalf of FAI, I am incredibly proud to have been nominated again particularly given the second immensely challenging year we have had. Over the past year, we have experienced a significant increase in demand for long and ultra-long-range air ambulance business due to the pandemic and a recent uptick in short and medium range repatriation air ambulance business. As a demonstration of our resilience, our talented team of professionals have worked tirelessly to help those in need so I would like to extend huge thanks to them for making this nomination possible.”
FAI has been at the forefront of supporting the Covid pandemic response and in 2020, the company had one of its busiest years ever for its air ambulance fleet. This included medical evacuations of infected patients and repatriation flights of unaffected healthy individuals from all corners of the globe. During this time, FAI pioneered the roll-out of Covid-19 aeromedical transport capability, the EpiShuttle isolation pod. This enables self-contained oxygen and air ventilation directly to the patient, isolated from the cabin’s airflow.
The company is one of the world’s largest air ambulance jet operators. The 10-strong air ambulance fleet comprising Learjet 60, Challenger 604 and Bombardier Global Express is based at FAI´s Headquarters at Albrecht Dürer International Airport in Nuremberg. It is supported by more than 250 full-time staff plus 50 part-time physicians, nurses and paramedics. The company also specialises in air support in hostile areas for the world´s largest NGO.
About FAI Aviation Group
FAI Aviation Group operates Germany´s largest fleet of Bombardier business jets. The fleet includes five Bombardier Global Express, five Challenger 604s and five Learjet 60/60XRs. FAI runs a 10,000 m² carbon-neutral fixed-base operation at its Nuremberg, Germany headquarters, employing a staff of close to 300 people, including a staff of ca. 80 people at its MRO in Nuremberg. FAI´s Group consolidated revenues in 2024 were €130M with a fleet utilization of more than 12,000 hours of flight time.
FAI is “Official Partner” of the McLaren Formula 1 Team.
In 2012, 2020 and 2021 FAI received the prestigious Award “Air Ambulance Company of the Year” from ITIJ Magazine.
In 2021, FAI was awarded the Pandemic Response Special Award in recognition of its response to the Covid-19 pandemic.
In 2022, FAI was awarded “20 years of Aviation Excellence in the Middle East” by MEA Business at the Aviation Innovation Awards.
In 2023, FAI was awarded “Air Ambulance Company of the Year” from Middle East Aviation Awards during Dubai Airshow.
In 2024, FAI was awarded “Outstanding Sector Leadership and Growth Award” by MEA Business.
In 2024, FAI achieved “Platinum Argus Charter” and “ISBAO” Certifications.
In 2024, FAI was awarded “Most Innovative Air Ambulance Service” at the Middle East Aviation Business Awards.
In 2025, FAI was awarded “Top Aviation MRO Service in Europe 2025” by Aerospace Defense Review.
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