Besides routine check flights, our pilots undergo at least once per year regular Simulator-Check-Rides. But it’s the only way to prove that our pilots will be able to handle any situation in a perfect manner. All our Pilots in Command must show several thousands of flight hours in their records. That’s only one of several special company regulations, that reflects that our pilots always are more experienced than actually required by the civil aviation authorities.

FAI ´s pilots all have a broad knowledge of worldwide air ambulance flight services. Among the selection criteria for hiring, the pilots must be able to document extensive experience of several years in the field of special flight services.

With destinations in more than 120 countries, including hostile areas like Lybia, Iraq or Somalia, FAI Air Ambulance demonstrates safe and reliable services.

The staff in FAI´s operation centre is available around the clock for 24 hours a day, 7 days a week, 365 days a year.

Professional flight operation staff is providing the client with quotation calculations and is carefully planning each ambulance flight, individually and in a very short time. As a result, FAI ´s clients will receive a detailed quotation including relevant items such as availability, flight-times and stopovers within an hour after receipt of the request.

Comprehensive know-how regarding all aspects of flight planning, including obtaining of landing and overflight permissions, knowledge of the infrastructure and services of all airports worldwide is provided by FAI ´s exceptionally qualified dispatch personnel. This knowledge and extensive experience in all aspects of air ambulance operations allow FAI  to guarantee to its clients a professional, efficient and seamless case management.